Cancellation Policies

72 Hour Flexible Policy

Cancellations made within 72 hours prior to arrival will be subject to a 100% penalty of the total reservation amount.

Payment Methods

1. Pay Now

100% of the total amount will be charged at the time of booking.

2. Paying at the Hotel

30% will be charged at the time of booking and the remaining amount will be settled at check-in.

Restrictions

The following dates are NO REFUND periods:

18/Dec/2025 - 10/Jan/2026

Payment Information

• In case of a late check-in, the hotel will charge a fee of 5% for the hotel. No-show or cancellation in accordance with policy will result in an automatic charge or refund, depending on the case, to the credit card provided at the time of booking.
• Upon check-in, guests are required to present a photo ID and the credit card used for full payment or as a guarantee for the reservation.
• By making your reservation, you agree that any transaction fees and associated service costs are non-refundable. This means that in the event of cancellation of your reservation, these costs will not be refunded as they correspond to the services processed at the time of confirmation.